How do I create a sleep journey that includes deep sleep stimulation and a smart alarm?

Does SleepSpace sync with other wearables like Apple Watch, Oura Ring and Garmin?

Yes! We seamlessly sync with Oura and many other wearables including Apple Watch, Biostrap, Withings, Eight Mattress, Garmin, Beddit, and many more. You can find more information about how this works here You can also checkout this video that Dr. Daniel Gartenberg made about how to integrate devices

What's with the subscription policy and free trial?

Our intention is only to charge you after you have gotten enough time to use the app. There are currently three options to subscribe to SleepSpace: 1) A monthly subscription for $4.99 2) A yearly subscription for $29.99. For all of these subscription options you can use the premium features for 7 days free. At the end of the 7 days you will be charged for your subscription option but can cancel before then!

How do I change my subscription type?

If you would like to change your subscription, go into your phone settings –> click on your name up top –> go to ‘subscriptions’ –> select ‘SleepSpace’ –> choose the new subscription option you’d like.

After installing SleepSpace on the Apple Watch, how do I begin my sleep session?

Press on a sleep journey before you go to bed, then open up the watch app on your Apple Watch. Finally, indicate when you wake up in the morning. Here is an explainer video by our founder, Dr. Daniel Gartenberg:

After installing SleepSpace on the Apple Watch, how do I view results gathered from the Apple Watch for my sleep session?

First, make sure that you accept access to HealthKit on your iPhone. When you go to your diary, you will see your sleep journeys. Here, click on a sleep journey that you used with your Apple Watch and scroll down, you will be able to see your sleep efficiency, heart rate, motion and sound in room.

How do I unsubscribe for iPhone?

Apple controls the subscriptions. You can see how to unsubscribe here: https://support.apple.com/en-us/HT202039

How do I unsubscribe for Android?

Android controls the subscriptions. You can see how to unsubscribe here: https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

Where should I place my phone?

We recommend placing your phone somewhere in your room, such as your nightstand. We do not recommend sleeping with the phone in bed as this can lead to unhealthy usage of technology.

How does SleepSpace keep my personal information safe?

SleepSpace does not share personally identifiable information with 3rd parties.

I'm not getting data in the morning, what might be the problem?

In order to get data in the morning make sure you have Internet connection and airplane mode is off. While SleepSpace can work in airplane mode it does not display data in this mode. This will be fixed in a planned update to the software.

The Sound Mask pink noise is not loud enough, what do I do?

When you select an alarm, you can adjust the noise using the buttons on the side of your phone. Additionally, you can connect your device to a bluetooth speaker and be sure to select “Speaker” not “Headset.” When connected to a bluetooth speaker the sound mask can get very loud, to your liking.

What is my Sleep Age™?

Sleep Age is one way that we evaluate how you are sleeping. It represents your sleep based on population age groups. For more information click here.

I can't hear the deep sleep stimulation - is it working?

The deep sleep stimulation plays 2 hours after the alarm is set and is designed to not be consciously heard. The proper functionality is for you to not be consciously aware that the sound is playing. The scientific literature has shown that the sound has benefits only when it is played in NREM sleep, not during conscious life. Additionally, with our Apple Watch integration, the deep sleep sound is played when it is detected that you are in your deep sleep phase.